docker安装OpenWebUI报错500的原因及解决方法
作者：黑蛋同志
Open WebUI是一个可扩展、功能丰富且用户友好的自托管WebUI,旨在完全离线操作,这篇文章主要介绍了docker安装OpenWebUI报错500的原因及解决方法,需要的朋友可以参考下
你在访问 Web UI 时遇到 500 错误，可能是由于以下几个原因导致的：
1. OpenAI 配置冲突
从配置中可以看到：
json
"openai": {
"enable": true, // 开启
"api_base_urls": ["https://api.openai.com/v1"],
"api_keys": [""], // 密钥为空
"api_configs": {"0":{}}
}
当 openai.enable=true 时，系统会尝试调用 OpenAI 的接口，但你的 api_keys 为空，会导致服务端认证失败。
如果服务端没有正确处理空密钥的情况，会直接抛出 500 错误。
2.解决方案：
如果不需要 OpenAI 功能，保持 enable: false。
"openai": {
"enable": false, // 已被你禁用
"api_base_urls": ["https://api.openai.com/v1"],
"api_keys": [""], // 密钥为空
"api_configs": {"0":{}}
}
如果需要 OpenAI，需填写有效的 API 密钥：
json
"openai": {
"enable": true,
"api_keys": ["sk-your-api-key-here"] // 替换为有效密钥
}
3.关闭OpenAI 功能解决办法
1. 查看容器挂载详情
[root@koji-builder ~]# docker inspect open-webui | grep -A 10 "Mounts"
"Mounts": [
{
"Type": "volume",
"Name": "open-webui",
"Source": "/var/lib/docker/volumes/open-webui/_data",
"Destination": "/app/backend/data",
"Driver": "local",
"Mode": "z",
"RW": true,
"Propagation": ""
}
[root@koji-builder ~]#
2.定位文件位置
[root@koji-builder ~]# cd /var/lib/docker/volumes/open-webui/_data [root@koji-builder _data]# ls cache uploads vector_db webui.db [root@koji-builder _data]#
2. 修改修改 config 表中 openai.enable 字段
如果不修改的话，会报500，因为openwebui使用了openai的api，如果不能访问外网的情况下，需要修改数据库表的openai.enable 字段
1.安装sqlite
yum install sqlite
2.备份数据库和停止 Open WebUI 容器
sudo cp webui.db webui.db.bak #停止 Open WebUI 容器 docker stop open-webui
3. 进入 SQLite 交互模式
[root@koji-builder _data]# sqlite3 webui.db SQLite version 3.26.0 2018-12-01 12:34:55 Enter ".help" for usage hints. sqlite>
4. 查看所有表，是否有config 表
sqlite> .tables alembic_version config group model auth document knowledge prompt channel feedback memory tag channel_member file message tool chat folder message_reaction user chatidtag function migratehistory sqlite>
5. 修改config 表"openai":{"enable"是的修改true
#修改
sqlite> UPDATE config
...> SET data = json_set(
...> data,
...> '$.openai.enable',
...> json('false')
...> )
...> WHERE id = 1;
#-- 验证结果
sqlite> SELECT json_extract(data, '$.openai.enable') FROM config WHERE id = 1;
0
6. 查看config 表中的"openai":{"enable"是的修改false
sqlite> select * from config;
1|{"version":0,"ui":{"default_locale":"","prompt_suggestions":[{"title":["Help me study","vocabulary for a college entrance exam"],"content":"Help me study vocabulary: write a sentence for me to fill in the blank, and I'll try to pick the correct option."},{"title":["Give me ideas","for what to do with my kids' art"],"content":"What are 5 creative things I could do with my kids' art? I don't want to throw them away, but it's also so much clutter."},{"title":["Tell me a fun fact","about the Roman Empire"],"content":"Tell me a random fun fact about the Roman Empire"},{"title":["Show me a code snippet","of a website's sticky header"],"content":"Show me a code snippet of a website's sticky header in CSS and JavaScript."},{"title":["Explain options trading","if I'm familiar with buying and selling stocks"],"content":"Explain options trading in simple terms if I'm familiar with buying and selling stocks."},{"title":["Overcome procrastination","give me tips"],"content":"Could you start by asking me about instances when I procrastinate the most and then give me some suggestions to overcome it?"},{"title":["Grammar check","rewrite it for better readability "],"content":"Check the following sentence for grammar and clarity: \"[sentence]\". Rewrite it for better readability while maintaining its original meaning."}],"enable_signup":false},"ollama":{"enable":true,"base_urls":["http://172.16.104.203:11434"],"api_configs":{"0":{}}},"openai":{"enable":false,"api_base_urls":["https://api.openai.com/v1"],"api_keys":[""],"api_configs":{"0":{}}}}|0|2025-04-14 08:07:08|2025-04-14 08:50:11.453672
sqlite>
#-- 退出
sqlite> .quit
7. 重启open-webui容器
[root@koji-builder _data]# docker start open-webui open-webui
如果启动后没有反应需要进容器里启动 [root@koji-builder _data]# docker exec -it open-webui /bin/bash root@69d9b2ad6b44:/app/backend# ls data dev.sh open_webui requirements.txt start.sh start_windows.bat root@69d9b2ad6b44:/app/backend# ./start.sh
3. 访问open-webui
http://ip:3000
总结
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